Responsible gambling

We take your gaming experience seriously, which is why we've implemented various tools to help you manage your playtime, set limits, and ensure a safe and enjoyable experience.

Setting Limits:You can adjust the following limits on our website:

• Deposit limit
• Loss limit (the maximum amount of money you're willing to lose in a certain timeframe)
• Wagering limit (the maximum number of bets you can make within a given period)

To set these limits, please follow these steps:

1. Log in to your account and navigate to the "Responsible Gaming" page.
2. Click on the relevant limit option (deposit, loss, or wager).
3. Select the duration for which you want to apply this limit (e.g., daily, weekly, monthly).

Time-Outs:If you feel that you're spending too much time gaming and it's impacting your life negatively, we offer a Time-Out feature.

To activate a Time-Out:

1. Visit the "Responsible Gaming" page.
2. Click on the 'Request Time Out' option.
3. Select the duration for which you'd like to take a break (24 hours to several weeks).

Self-Exclusion:We understand that in some cases, players may need more substantial protection from gaming-related harm.

To self-exclude:

1. Visit the "Responsible Gaming" page.
2. Click on 'Request Self Exclusion'.
3. Select your preferred period for exclusion (6 months to 5 years).

Reality Checks:We offer Reality Check reminders that will help you track your time spent playing and net result.

To enable this feature:

1. Visit the "Responsible Gaming" page.
2. Click on 'Enable Reality Check Reminders'.
3. Adjust the frequency of these reminders as needed.

Session Reminders:

These pop-ups will summarize your gaming activity after a chosen period (e.g., every 30, 60, or 120 minutes). This tool is available in our responsible gambling settings:

1. Visit the "Responsible Gaming" page.
2. Click on 'Adjust Session Reminder Settings'.
3. Adjust frequency to best suit your needs.

Support:

If you're experiencing issues related to gaming (e.g., financial stress, emotional distress) or need guidance on setting limits and managing playtime effectively, please consider reaching out to:

• GamCare UK - A free, confidential service offering counseling for individuals struggling with problem gambling.
• Gamblers Anonymous - An international organization supporting people recovering from compulsive gambling.

Why We Care About Your Gaming Experience:

We understand that responsible gaming is a crucial aspect of your overall experience on our site. Our goal is to ensure that you enjoy safe and secure entertainment, while also managing any potential risks associated with gaming. If there's anything specific we can do or offer to support this endeavor please let us know by visiting the responsible gaming page where you will be able to contact a member of our team who are happy to discuss further how best they can help you gamble responsibly.